Terms of Service
DxAI – Voice-First AI Companion for Diabetes Management
Last updated: July 2026
1. Acceptance of Terms
By downloading, installing, or using the DxAI mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.
2. Important Disclaimer – Wellness Application Only
DxAI is a wellness and lifestyle application designed to support general daily diabetes
management.
DxAI is NOT a medical device. It does NOT replace medical professionals, provide medical advice, diagnosis, treatment, or clinical recommendations as a physician.
The App is intended for general wellness purposes only. You should always consult qualified
healthcare professionals for any medical advice or decisions regarding your health. Never disregard professional medical advice or delay in seeking it because of something you have read or received through the App.
Equinox Global Health s.r.o. and its affiliates shall not be liable for any health-related
decisions you make based on information provided by the App.
3. Description of the Service
DxAI is a voice-first AI companion that helps users with diabetes track glucose levels, log meals and insulin, receive personalized reminders, and access general wellness support. The App uses artificial intelligence to provide insights and recommendations for lifestyle management.
4. User Accounts
You must create an account to use DxAI. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration and to keep this information up to date.
5. User Responsibilities and Data Accuracy
You are solely responsible for the accuracy of any data you input into the App (including glucose readings, insulin doses, food logs, etc.). The App’s recommendations and insights are based on the information you provide. Inaccurate or incomplete data may result in inaccurate outputs.
6. Limitation of Liability and Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ALL CONTENT AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
Equinox Global Health s.r.o. shall not be liable for any direct, indirect, incidental, special,
consequential, or punitive damages arising out of or related to your use of (or inability to use) the App, including but not limited to health-related decisions, personal injury, or loss of data.
7. Intellectual Property
All intellectual property rights in and to the App, including but not limited to software, design, text, graphics, and the Hybrid Rule Engine, are owned by or licensed to Equinox Global Health s.r.o. You may not copy, modify, distribute, sell, or lease any part of the App.
8. Subscriptions and Payments
Certain features of the App may require a paid subscription purchased through Google Play Billing. Subscriptions automatically renew unless cancelled. Refunds are subject to Google’s refund policy.
9. Termination
We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including violation of these Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Slovak
Republic. Any disputes arising out of or in connection with these Terms shall be subject to the
exclusive jurisdiction of the courts of the Slovak Republic.
11. Changes to These Terms
We may modify these Terms at any time. Continued use of the App after changes constitutes
acceptance of the updated Terms.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Equinox Global Health s.r.o.